Plumbers in Vienna, VA

A town with a wider mailing area

Vienna was incorporated as a town in 1890 and had about 16,473 residents in the 2020 Census. It lies about 13 miles from downtown Washington, with a walkable downtown along Route 123 and the W&OD Trail, the Freeman Store and Museum, and the Vienna Orange Line station off I-66. The Vienna ZIP codes, 22180 to 22182, also cover unincorporated Fairfax County outside the town, and service there can differ.

Town water and sewer

The Town of Vienna runs a water distribution system with about 9,300 connections, roughly a third of them outside town limits. It buys water wholesale from Fairfax Water, and its supply is treated Potomac River and Occoquan Reservoir water from Fairfax Water's Corbalis and Griffith plants and the Washington Aqueduct's McMillan and Dalecarlia plants. Parts of the Vienna ZIP codes outside the town's service area are on Fairfax Water directly; the town's service area map answers it by address. The town uses chloramine most of the year, with a short switch to free chlorine during hydrant flushing.

Vienna's water is moderately hard to hard, historically 5 to 10 grains per gallon (80 to 170 mg/L), so scale on water heater elements, tankless heat exchangers and faucet cartridges is a real topic and softeners come up. The town's service line inventory found no lead or galvanized service lines; nearly all are copper, with some polyethylene on homeowner property. Water and sewer customer service is 703-255-6385; the Water and Sewer Division office is 703-319-8611; after business hours the town directs callers to the police non-emergency line, 703-255-6366.

The town also runs sewers within its own sewer service area, which has a separate map. Vienna-addressed homes outside it are on Fairfax County sewers.

Older houses

The median house in the town was built around 1971, older than much of the county, so original drain lines, aging supply piping inside walls, worn shutoffs and laterals with root intrusion are common. Basements bring sump pump and floor drain work, and cold snaps freeze pipes in exterior walls.

Permits: county plus town

Plumbing, gas and household appliance permits come from Fairfax County Land Development Services through PLUS (703-222-0801). A Household Appliance permit covers a like-for-like gas water heater or furnace swap, and new gas piping needs a Residential Plumbing permit. For properties inside town limits, the Town of Vienna's separate approval must be uploaded to the PLUS record.

Gas and the DC comparison

Washington Gas serves most of Fairfax County. If you smell gas, get out first, then call 911 and Washington Gas at 844-WASHGAS (844-927-4427), option 1. Compared with DC, where DC Water handles every address, Vienna homes may be on town or county systems, with harder water than many neighbors. Call with your street and the issue, and you will be connected with an independent plumber who sets price and timing with you.