The Town of Herndon runs its own water and sewer system inside town limits, buying finished water from Fairfax Water, and its Building Inspections office issues plumbing and gas permits and runs the backflow program. Herndon-addressed properties outside the town follow Fairfax County rules. Call the number on this page to be connected with a local plumber in Herndon.

Herndon's local setup
Inside town limits, the Department of Public Works maintains the water and sanitary sewer systems and bills for both. The Town buys its water from Fairfax Water, mostly from the Corbalis plant on the Potomac River, whose finished water averages about 7.5 grains per gallon of hardness, so commercial heaters and kitchen equipment scale over time. The Town's service line inventory hasn't turned up any lead service lines. For water or sewer problems, the Town's Operations Division is 703-435-6860.
The Town's Building Inspection Section runs the backflow program for devices in town, irrigation included. Each device must be tested annually by a certified backflow tester, and the result goes to the Town on its test report form by email to buildinginspections@herndon-va.gov. Building Inspections also issues Plumbing/Gas and Mechanical trade permits for work inside town limits, with applications submitted by email.
Many properties with a Herndon mailing address, such as areas south of the Dulles Toll Road, are unincorporated Fairfax County. Those get permits from Fairfax County Land Development Services and are generally on Fairfax Water. Gas follows the same split: Columbia Gas of Virginia serves the Town, while some addresses outside it are on Washington Gas. The utility on the bill decides. For a gas smell, leave the building and call 911, then Columbia Gas at 1-800-544-5606 or Washington Gas at 844-WASHGAS (844-927-4427), option 1.
Inside the town vs outside it
| Topic | Inside Town of Herndon | Herndon address in Fairfax County |
|---|---|---|
| Water and sewer | Town Public Works | Usually Fairfax Water and County sewer |
| Plumbing and gas permits | Town Building Inspections | Fairfax County LDS |
| Backflow reports | Sent to Town Building Inspections | County cross-connection program |
| Gas utility | Columbia Gas of Virginia | Often Washington Gas |
Signs worth acting on
- A backflow test due with no tester scheduled
- Restaurant drains downtown backing up after busy nights
- Water heaters losing capacity from scale
- Damp walls behind restroom fixtures
Timing notes
The median home in Herndon dates from 1983, so many buildings are reaching the age when water heaters, valves and flush hardware fail. Plan irrigation backflow tests and winterizing before the first hard freeze, and schedule bigger work during slow periods or between tenants.
Commercial Plumbing questions in Herndon
Does a local mailing address mean the town or the county handles our permits?
What should employees do if they notice a gas odor?
Who is qualified to test a backflow assembly at a commercial property?
What does the local water do to commercial water heaters and kitchen equipment?
More plumbing services in Herndon
Commercial Plumbing nearby
Helpful guides
Sources
- Town of Herndon: water and sewer
- Town of Herndon water quality report
- Town of Herndon Building Inspections: special programs
- Town of Herndon Building Inspections: how to apply for a permit
- Town of Herndon annex, Northern Virginia Hazard Mitigation Plan
- Fairfax Water: Corbalis plant finished-water analyses
- Fairfax County: utility and cable providers
- Columbia Gas of Virginia: gas safety
- Washington Gas: safety and the emergency leak line
- Herndon housing by year built
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