Poolesville is not on WSSC Water; the Town runs its own well-supplied water system, and some nearby homes have private wells. If a pipe bursts, close the indoor shutoff or switch off your well pump, avoid wet outlets, and have a plumber replace the damaged pipe. Call the number on this page to be connected with a local plumber in Poolesville.
Poolesville's setup
Poolesville is a small historic town in western Montgomery County, surrounded by the County's Agricultural Reserve. The Town pumps its water from deep wells and runs its own wastewater treatment plant on Beall Street. The County water and sewer plan describes the area as served by Town and onsite systems, so some properties in and around town use private wells. The Town's median home was built in 1985.
What to do right now
- Close the indoor shutoff. The Town says most homes have one where the service line enters the house.
- If the house is on a private well, turn the pump off at its breaker as well.
- Stay out of water near outlets, cords and appliances.
- Open a faucet on the lowest floor to drain the pipes.
- Turn off an electric water heater, or set a gas unit to pilot.
- If the indoor valve fails or will not turn, Town staff can close the valve at the street connection during business hours; after 4 p.m. and on weekends there is a call-out fee.
- For a main break, a leak in the street or a sewer backup, call the Town's emergency numbers, 240-286-3389 or 240-286-3359.
What you might see
| Symptom | Likely cause |
|---|---|
| Water on the basement floor after a cold night | A supply pipe froze and split near an outside wall |
| Pressure falls and the well pump will not stop | A break after the pressure tank |
| Wet patch in the yard with the house valve closed | Break on the buried service line |
| Water behind the siding near an outdoor faucet | Frozen hose bib cracked inside the wall |
Cost factors
- Town water or a private well; a well adds the pump and tank to check
- Access: unfinished basement, crawlspace or finished walls
- Length of damaged pipe and its material
- Digging for a buried line
- Permits: the Town issues building and zoning permits, while WSSC Water is the inspection agency for plumbing and gasfitting work in Montgomery County
The Town says its system has no lead mains or lead service lines. If a burst pipe leads to replacing an older section inside the house, the plumber can match the new pipe to what is already there.
Burst Pipe Repair questions in Poolesville
Water is coming up near the meter or in the street. Who do I call?
Where is the main water shutoff in most homes here?
How do I stop the water if the house is on a private well?
What should I do with the water heater after closing the main?
More plumbing services in Poolesville
Burst Pipe Repair nearby
Helpful guides
Sources
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