If a pipe bursts or a drain backs up in a Montgomery Village home, close the main valve and stop using water; a gas odor means leaving the house and calling 911 and Washington Gas from outside. Then call the number on this page to be connected with a local plumber in Montgomery Village.

Is a 1970s house here more likely to have an emergency?
Often, yes. Montgomery Village is a planned community whose first residents arrived in 1967, and the 1970s were its biggest building decade; about half the homes in ZIP 20886 were built before 1980. Townhouses and single-family homes in villages like Goshenside, Walkers Choice and the streets around Lake Whetstone may still have original shutoff valves, water heater connections and drain lines from that era. Parts that age give out at awkward moments: a gate valve that won't close, a corroded fitting at the tank, a cast iron drain that cracks. In a townhouse, a leak can also travel through a shared wall to the neighbors.
Who handles a problem in the street?
WSSC Water provides water and wastewater service here. A water main break, water pushing up through the pavement or a sewer overflow outside your property is a WSSC matter, so call its Emergency Service Center at 301-206-4002. The Montgomery Village Foundation is a homeowners association rather than a town government, and utility emergencies don't go through it. Anything inside your home, plus the pipes on your lot, is work for a plumber.
Does an emergency repair need a permit?
Many do. In Montgomery County, WSSC Water Permit Services issues plumbing and fuel gas permits, and only master plumbers or gasfitters registered with WSSC can apply for them. All gas work, including gas water heater and furnace replacements, along with water or sewer service line repairs, must be done by someone holding a WSSC license. Building permits are separate and come from the Montgomery County Department of Permitting Services. The plumber who takes the job handles the plumbing permit.
A local note
Montgomery Village homes use Gaithersburg mailing addresses, so when you call, give the street and the nearest interchange, such as Montgomery Village Avenue or Watkins Mill Road off I-270. For a gas smell, leave first, then call 911 and Washington Gas at 844-WASHGAS (844-927-4427), option 1. After-hours visits usually cost more, and no arrival time is promised. While you wait, turn off power or gas to a leaking water heater, keep everyone off backed-up drains, and warn an attached neighbor if water may be heading their way.
Emergency Plumber questions in Montgomery Village
Our house is old. Are plumbing emergencies more likely?
Who do I call when water is bubbling up in the street or at the curb?
The water heater tank is leaking. How urgent is that?
Which plumbing problems can wait until a weekday?
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