If a tankless water heater in Fort Washington has stopped heating, start with power, the gas supply and the vent before assuming the unit has failed. Any gas repair or replacement has to be done by a gasfitter registered with WSSC Water, which permits plumbing and gas work in Prince George's County. Call the number on this page to be connected with a local plumber in Fort Washington.

About Fort Washington homes
Fort Washington stayed rural until about 1960, and the median home here was built around 1980, so most houses have a basement or garage with room for a wall-mounted heater. Riverfront homes and larger houses off Livingston Road and Old Fort Road often have long pipe runs to upstairs bathrooms, which affects how quickly hot water arrives. Water and sewer come from WSSC Water. Washington Gas serves Prince George's County, though BGE serves some areas of the county, so the bill tells you which utility you have.
What to do now
- Note the error code. Most units show a number on the front panel; write it down.
- Restore power. Check the breaker and any outlet the unit plugs into. Without electricity a gas tankless heater won't fire.
- Check other gas appliances. If the range won't light either, the problem is upstream of the heater.
- Clear the vent. Look outside for leaves, ice or debris over the intake and exhaust.
- Test one tap. Open a single hot faucet fully; very low flow may not trigger ignition.
- Stop there. Don't remove the cover or work on the gas valve; that's work for a registered gasfitter.
If you smell gas at any point, leave the house first, then call 911 and the Washington Gas Emergency Leak Line at 844-WASHGAS (927-4427), option 1, from outside. If your gas bill is from BGE, call BGE's emergency line instead.
Symptoms and what they usually mean
| Symptom | Likely cause |
|---|---|
| No hot water and no display | Tripped breaker, unplugged unit or failed board |
| Burner lights, then shuts off | Flame sensor, gas pressure or venting fault |
| Hot water weak only in winter | Unit too small for cold incoming water |
| Water temperature swings | Scale in the heat exchanger or a dirty inlet screen |
| Water dripping from the unit | Condensate line problem or internal leak |
Cost factors
- A descaling flush and filter cleaning costs far less than a new fan, board or heat exchanger
- Gas pipe or venting corrections bring in a WSSC Water permit and inspection
- Replacing the whole unit needs a WSSC permit, since the county requires one for water heater replacements
- Access in finished basements and the age of nearby valves and connectors
Tankless Water Heaters questions in Fort Washington
Should I repair or replace a tankless unit that keeps showing error codes?
Will a gas tankless heater work during a power outage?
How often should a tankless heater be flushed?
What causes a burst of cold water partway through a shower?
More plumbing services in Fort Washington
Tankless Water Heaters nearby
Helpful guides
Sources
- Prince George's County DPIE: residential plumbing permits
- WSSC Water: permit information for homeowners
- WSSC Water: water quality report
- Washington Gas: safety
- Maryland Office of People's Counsel: your local gas companies
- Fort Washington, Maryland (Wikipedia)
- Fort Washington housing by year built (city-stats.com, Census ACS)
Last updated: