When a pipe bursts or sewage backs up in Annandale, close the main water valve first, and if there's a gas odor, get outside before calling 911 and Washington Gas. Then call the number on this page to be connected with a local plumber in Annandale.

Older homes, familiar failures
Annandale grew quickly after World War II, and its median home dates from 1968, one of the older housing stocks in Fairfax County. Around Lake Barcroft, Ravensworth and the streets off Little River Turnpike, many houses still have original shutoff valves, aging drain lines and water heaters tucked into basements. Those parts tend to fail without warning, and often at night.
Fairfax Water supplies the water (customer service 703-698-5800). It owns the meter, while the line from the meter to the house's main shutoff belongs to the homeowner. Fairfax County runs the public sewer and takes backup calls at any hour at 703-323-1211; the private lateral from the house to the county main is the owner's. Washington Gas serves most of the county.
Repair now or replace later?
| Emergency | Tonight's fix | Longer-term option |
|---|---|---|
| Split pipe in an older basement | Cut out and patch the damaged section | Repipe aging runs once the house is dry |
| Leaking water heater tank | Shut it down and isolate it | Replace the heater, with a county permit |
| Main drain backing up | Clear the clog through a cleanout | Camera the lateral to look for roots or breaks |
| Old main valve won't close | Stop the water at the meter if the utility allows | Install a new full-port shutoff |
Signs to act on
- Water running out of a ceiling fixture or down a basement wall
- Sewage odor with gurgling from a floor drain
- A pool forming beside the water heater
- Pressure dropping suddenly while you hear water moving behind a wall
Any gas smell means leaving first. From outside, call 911 and Washington Gas at 844-WASHGAS (844-927-4427), option 1.
Seasonal timing
Older houses tend to have less insulation around pipes in exterior walls and crawlspaces, so the first deep freeze of winter brings a wave of split lines. Heavy summer storms test basement drains and sump pits. Fairfax Water also switches from chloramines to free chlorine roughly April through June, which can change the taste and smell of tap water for a few weeks; that's normal and not an emergency. In Fairfax County, a like-for-like gas water heater replacement needs a Household Appliance permit. Night and weekend calls usually cost more, and arrival depends on the hour.
Emergency Plumber questions in Annandale
How do I find the main water shutoff and close it fast?
Sewage is coming up through a basement floor drain. Who do I call first?
I smell gas near the furnace or water heater. What should I do?
A pipe froze and split. What should I do before help arrives?
More plumbing services in Annandale
Emergency Plumber nearby
Helpful guides
Sources
- Fairfax County: utility providers
- Fairfax County: tap water quality in Fairfax County
- Fairfax Water: your plumbing
- Fairfax Water: water quality
- Fairfax County Wastewater Management
- Fairfax County LDS: water heater and gas appliance permits
- Washington Gas: safety and emergency leak line
- Annandale housing by year built (city-stats.com)
- Annandale, Virginia (Wikipedia)
Last updated: